UX PORTFOLIO

I turn messy problems into clear decisions.

Helping global teams design smarter, more inclusive experiences—with GenAI, accessibility, and enterprise expertise.

CASE STUDIES


ACCELERATING INSURANCE  OPERATIONS

How I devised a research-backed strategic roadmap through a 9-week discovery phase.

1


ENHANCING PRODUCT FINDABILITY

How I improved grocery shopping and stocking efficiency and scaled my system across the retail chain.

2


STREAMLINING GROCERY ITEM PRICING

How I redesigned a legacy pricing tool to align with users’ mental models through research.

3


ADVANCING STORE CHECKOUT

How I changed the game for convenience store employees and made their hurried customers happier.

4


OPTIMIZING SALES TIMING

How I upgraded the efficiency and simplicity of a complicated legacy system through research and ideation.

5


ACADEMIC PUBLICATIONS


1

Exploring the Opportunities for Technologies to Enhance Quality of Life with People who have Experienced Vision Loss

CHI '19 Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems Paper No. 191 
Glasgow, Scotland Uk — May 04 - 09, 2019 
ACM New York, NY, USA ©2019

2

Exploring Aural and Haptic Feedback for Visually Impaired People on a Track: A Wizard of Oz Study

ASSETS '18 Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility Pages 295-306 
Galway, Ireland — October 22 - 24, 2018 
ACM New York, NY, USA ©2018 

TOOLS & TEMPLATES

Project Plan

Make your rough plan a little less rough at kick-off.

UX Glossary

The UX of UX is not a good UX. This kinda helps.

SUS Score Calculator

Finally calculate SUS scores with ease.

Debrief in Figma

Debrief in confidence after usability sessions.

Usability Study Emails

Recruitment, confirmation, and thank you email templates for your next study.

Usability Study Script

A script to get you through the hardest part: knowing where to start.

Résumé